Privacy Policy

1. Information We Collect

When you register on Social Busta, we collect your name, email address, phone number, and country of residence. Your country is used to determine your default currency and available payment methods. When you place orders, we collect the public social media profile or post link you provide. We never collect your social media passwords or private credentials.

We also collect technical data such as your IP address, browser type, and pages visited to help us improve our service and detect fraud.

2. How We Use Your Information

We use your information to:

• Process and deliver your social media growth, VTU, Tasks, Picks, and PayPal exchange orders
• Determine your local currency (NGN, GHS, KES, ZAR, USD, etc.) for accurate pricing and wallet display
• Route deposits to the correct payment method for your country (bank transfer, mobile money, crypto, PayPal)
• Send order status updates and transaction receipts
• Respond to your support requests
• Prevent fraud and ensure account security
• Improve our platform and personalise your experience
• Send promotional communications (you may opt out at any time)

3. Multi-Currency & Cross-Border Data Processing

Social Busta serves users across multiple African and international markets including Nigeria, Ghana, Kenya, South Africa, and globally. As a result:

• Your country code and currency preference are stored to personalise pricing and payment options
• Currency conversion data (exchange rates) is applied to your transactions but does not constitute financial advice
• Cross-border transactions (e.g. PayPal exchange from USD to NGN) are processed in compliance with applicable Nigerian foreign exchange regulations
• If you are located outside Nigeria, your data may be processed on servers located in Nigeria. By using our platform, you consent to this cross-border transfer

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

• Payment processors (bank transfer gateways, Kora, crypto processors) to complete your transactions
• VTU service providers to process airtime, data, and utility bill payments
• Social media growth service providers who deliver your orders (public profile URL only — no passwords)
• Service providers who help us operate our platform (under strict confidentiality agreements)
• Law enforcement when required by applicable Nigerian law

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences and currency settings, and analyse how our site is used. You can disable cookies in your browser settings, though some features may not work properly.

6. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and restricted access controls to protect your data. Wallet balances are stored as NGN equivalents and protected against unauthorised access. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us via the Support page. We will respond within 7 business days.

8. Third-Party Links

Our platform may contain links to third-party websites (such as social media platforms, payment processors, or VTU providers). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the Support page or email us at admin@socialbusta.com.ng.